I aim to send orders within 5 working days. You will receive a shipping notification with a tracking number.

UK: £5 flat rate shipping

International: If you live outside of UK, please get in touch and I will arrange a shipping individually.

Please note that domestic orders can take up to 5-6 working days and international orders can take up to 5-15 working days (or longer in some circumstances).

Customs and import taxes may apply for shipping internationally. Please note that you may need to pay customs fees to receive your parcel. I'm not responsible for delays due to customs.

If there is any problem with your order, such as breakages or missing items, please get in touch and we can arrange a refund or replacement. This happens very rarely, and I will do my best to help.

Returns are accepted on unused products purchased within the last 14 days of receipt. Please get in touch to start the process.

Please note that I do not cover shipping cost of returns.

Don’t forget to get proof of postage as I cannot refund orders that get lost on the journey back to me.

I pack all orders as carefully as possible. However, in the unfortunate circumstance, your order goes missing or arrives damaged, please get in touch and we can arrange a refund or replacement. This happens very rarely and I will do my best to help.

My ceramics are food safe stoneware fired at high temperatures. All glazes are lead-free and food safe. Any decorative-only pieces will be marked clearly in the product description.

Before use:

You don’t need to do anything.

But there is one method called Medome(目止め) in Japanese, to lessen staining. Medome is to let the ceramic soak proteins to close the small holes and cracks.

1. Wash the piece with warm water and dry it throughly.

2. Dip it into a pot with water, which was used to wash rice (or water mixed with a a couple of spoonfuls of corn flour, rice flour, wheat flour) and bring it to boil on low heat.

3. Let it cool down naturally, then wash it with warm water and dry thoroughly.

Daily care:

My ceramics are microwave & dishwasher safe. Although, an extra little care for handmade artisanal pieces can help your ceramics’ longevity. Hand washing with a soft cloth or sponge is recommended.

Please avoid extreme changes in temperature, as it can cause your ceramics to crack.

Due to the nature of handmade items, each piece is unique and one of a kind. Please note that there may be slight differences in colours and shapes from the product images.

Please get in touch if you are interested in commissioning a piece.

Please get in touch for details.